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Return & Refund Policy

Return & Refund Policy

1. How do I cancel an item purchased on Amary?

In very rare cases that any product you have ordered from us is not received in good condition, is damaged or defective, or if the product delivered is different from what you had ordered, you must notwithstanding your warranty rights, immediately lodge a complaint on our customer helpline number +91 9876543210 or write a mail to us at support@amary.in

  • Please do not accept delivery of any item if you notice any apparent damage or deep damage. Please contact customer support if you open the packaging and discover that the item is damaged.
  • For more details, please get in touch with us on our customer care number or write to us at support@amary.in
  • Products purchased at discount or during sale can not be cancelled.

 

2. Return & Refunds

If you are eligible for any refund, the same shall be given to you as per the following guidelines:

  • All refunds & replacement process initiation shall be subject to pick up of all cancelled items from your/customer's premises.
  • After we get the products back, we will give you a refund in 2-3 days.
  • Refund will be initiated via NEFT, cash or by the way payment was originally made.
  • Depending on the orders, the processing charges might be deducted.

 

3. Return & Refunds

  • Damaged: In an unlikely event that any product ordered is not received in good condition and is damaged beyond repair.
  • Difference: In case the item delivered to you is different from the original item ordered( wrong SKU)
  • If the product quality is mismatched with the description provided on the product page.
  • Please send us pictures of the broken item and its packaging within two days of receiving it so we can help with the return.

 

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